Dans le cadre de sa croissance continue, notre client : une entreprise moderne dans le BPO recherche un/une Responsable de Mission

Responsabilité :

Pour un grand compte français intervenant auprès d’une clientèle de particuliers et de professionnels en

France et à l’étranger :

• Animer une équipe de +30 personnes sur la vente, la relation clients, l’administration des ventes et le recouvrement.
• Gérer la relation avec le donneur d’ordre au quotidien et dans les instances de pilotage (comités opérationnels, comités de pilotage).
• Garantir le respect des niveaux de services (SLA) négociés avec le donneur d’ordre.
• Assurer la conformité du processus avec toutes les règles d'affaires définies avec le donneur d’ordre.
• Elaborer des plans de progrès pour identifier, analyser et répondre efficacement aux besoins des clients.
• Piloter les projets d’amélioration de la performance de l’équipe (organisation, processus, outils informatiques).
• Contribuer à la création de nouvelles opportunités d'affaires.

Niveau d’étude

• Licence Formation supérieure / Diplôme

Expériences :

• 8 -10 ans d'expérience dans l’animation d’équipes de vente et relation clients
• Expériences dans le monde du BPO est un avantage

Compétences :

• Écoute activement, respecte et tient compte des points de vue des autres et les intègre
• Sens aigu du service client
• Autonome, méticuleux et rigoureux
• Parfaite maîtrise orale et écrite de la langue française et anglaise
• Aisance informatique.
• Aisance téléphonique, relationnelle et dynamique
• Esprit d’équipe
• Leadership naturel

Adecco reserves the right:
To call only the shortlisted candidates for interview
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate

Our client , in the manufacturing sector is currently looking for a stock controller

Roles and responsibilities

To manage inventory and investigate all variances that arise.

Oversee inventory audits ensuring that they are being implemented and followed.

Forecast supply and demand to prevent overstocking and monitoring Reorder levels.

Maintain internal databases accurate and updated

Ensuring that the Accounting software is updated in a timely manner

Oversee storage of goods in an orderly manner

Produce regular reports on slow and non-moving moving items

Perform regular spotchecks inventories and report upon

Profile:

 Diploma in logistics, supply chain or related field

A minimum of two years’ experience in Stock Control, preferably in the Manufacturing sector

Proficiency in Inventory Management software

Good analytical, problem solving, time management and organisational skills

Meticulous with an eye for detail

Communicates effectively and clearly with stakeholders

Adecco reserves the right:
To call only the shortlisted candidates for interview
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate

Our Client, in the food manufacturing sector, is looking for a Finance Manager

Roles and responsibilities :

Preparation of management accounts

Preparation of financial statements in accordance with appropriate accounting standards

Team management

Liaise with Auditors to complete the audit of financial statements

Assist the Manager in providing daily support as may be required

Costing, Ratio, Stock take

Treasury/Forex

Internet banking

Process Payroll

Perform ad-hoc duties as requested by management

Qualification & Experience

ACCA or CA Qualified

More than 7 years of experience, preferable in the manufacturing sector

Advanced Excel (Pivot Table, VLook-ups, etc.)

Knowledge of Pastel will be an advantage

Network with banks and ministry an advantage

Profile

Good comprehension of manufacturing process

Understanding of Employees act

Confidentiality/Discreet/Planning/Committed

Adecco reserves the right:
To call only the shortlisted candidates for interview
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client an international company is looking for a Tax Officer / Tax Administrator

Duties and Responsibilities

• Review Invoices issued if in regulation to tax laws.
• Manage VAT Accounts.
• Prepare VAT accounts and computations in line with relevant laws and regulations.
• Assist in tax planning and reviewing complex income tax returns.
• Provide clerical & administrative support to management as required

Qualifications and Experience                                                                               

• At least 3 years’ experience (preference to candidate having a tax background)
• Ability to work in a team
• Strong leadership skills and ability to meet deadlines
• Fluent in English and French
• Dynamic & Self Motivated
• Good knowledge of Microsoft Office Applications (Excel, Word, Outlook) is a must
• Accounting experience & Previous experience on Sage Pastel will be an advantage

Adecco reserves the right:
To call only the shortlisted candidates for interview
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client, is currently  looking to hire a talented Marketing Consultant to Assist their  clients in delivering their business objectives by conducting market research, identifying key areas for improvement suggesting strategies and leading their implementation.

To ensure success as a Marketing Consultant, you should be creative, analytical and proficient in all areas of marketing.

Marketing Consultant Responsibilities:

• Work closely with client’s teams to discuss their business goals and objectives
• Provide strategic insights and propose relevant solutions to support them in preparing mid to long-term marketing plans
• Present findings and recommendations to clients and prepare business proposals
• Implement recommendations or solutions and ensure the client receives the necessary assistance to carry it all out
• Develop an integrated communication strategy for the client’s brands incorporating paid, owned and earned media channels on both traditional and digital platforms

Marketing Consultant Requirements:

• University Degree in Business Administration/Marketing.
• 3 years’ experience in marketing
• First class spoken and written English and French. Ability to deliver visual and verbal presentations in both languages
• You can network and you're good with people. That's a must for any consultant.
• You can learn fast. When you're assigned to work with a new company, you'll have to hit the ground running.
• You are flexible You'll have to adapt to new situations time and again.
• You have good time-management skills. You can't afford to miss your client's deadlines

What the client offer:

• Flexible work setting: work can be performed remotely, from your home, their  offices or at client’s premises
• Learning environment: the jobs are never too repetitive; you learn and apply with every client or situation you handle
• Competitive remuneration package

Adecco reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client , in the Banking Sector is currently looking for an  Anti-Money Laundering (AML) Surveillance Analyst [ Temporary ]

Job Purpose

Assisting the bank in meeting its regulatory obligations in line with Anti Money Laundering and Terrorist Financing norms

Roles and responsibilities :

Automated Alerts Management             

• Apply the bank’s alerts management methodology and processes for the first level investigation and analysis of alerts generated by the automated transaction monitoring system
• Understand the Bank systems to retrieve and interpret data in the investigation and analysis process
• Provide statistics as defined/ instructed by the MLRO/DMLRO or Head of Compliance
• Track progress of issues identified up to escalation or closure

Record Keeping & Other Duties     

• Maintain appropriate electronic record and filing system in relation to work done
• Filing of all suspicious transaction report documentation and information provided to ensure easy retrieval
• Update of internal databases/ lists and share with relevant stakeholders

Technical Skills/Competencies

Excellent analytical and interpretation skills

Good communication skills (both oral and written) and influencing skills to operate confidently and effectively

Team player, with tact as well as authority

Good organisation skills to work in a volume driven environment with minimal supervision

Good time management skills to adhere to timescales and meet deadlines

Knowledge and Expertise •          

1-2 years’ experience in compliance/ data management, preferably with an international exposure.

Working knowledge of the banking/ financial services environment, systems and procedures

Experience, qualifications, and other requirements specific to the role

Graduate, preferably with a relevant compliance qualification  

Adecco reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.